1. Overview
Gemlik Energy LLC ("Gemlik Energy", "we", "our") operates the website gemlikenergy.com and the related catalog and contact services. We respect the privacy of every visitor, customer and business partner, and we handle personal data with care.
This Privacy Policy describes the types of information we may collect when you use our website, how we use that information, and the rights you can exercise over it.
2. Information We Collect
We only collect information that helps us respond to your requests and improve the service we provide. The categories of data we may process are:
- Contact details you provide voluntarily through forms (name, e-mail address, phone number, company, message content).
- Technical information such as browser type, language preference, device and approximate location, collected automatically through standard server logs.
- Cookies and similar technologies that remember your language choice and help us measure how the site is used.
- Order and inquiry data, including the products you ask about and any documents you exchange with our team.
3. How We Use Your Information
Information is used strictly to support legitimate business activities, including:
- Replying to your inquiries, preparing offers and providing technical support.
- Operating, securing and improving the website and our internal catalog system.
- Meeting legal, tax and accounting obligations that apply to our company.
4. Sharing of Information
We do not sell personal data. Information may be shared only with trusted service providers (such as hosting, e-mail and logistics partners) acting on our behalf, or with public authorities when we are legally required to do so. All such partners are expected to protect your data to the same standard we apply ourselves.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request a copy of the personal data we hold about you.
- Ask us to correct information that is inaccurate or incomplete.
- Request deletion of your data, where there is no overriding legal obligation to keep it.
- Withdraw your consent at any time for communications you previously opted into.
6. Data Retention & Security
Personal information is kept only for as long as it is needed for the purposes described above, or as required by law. We apply reasonable technical and organisational measures to protect data against unauthorised access, alteration, disclosure or loss.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of the rights above, please contact us at: